SHIPPING POLICY
Free shipping is available for all orders, the average lead time for delivery varies from 5-7 days but sometimes takes even longer due to logistics issues. We always try our best to deliver the order ASAP.
CANCELLATION POLICY
You can cancel any order before shipment, once the order is shipped, it will not be canceled. All the rights to cancel any order without explanation are reserved with Drstore.
REFUND POLICY
Refunds for canceled orders will be processed within 7 days. You need to provide banking details to process the refund. For any issues, pl send an email to info@mytracky.com
WARRANTY POLICY
Tracky Products comes with a one-year replacement warranty. If you have encountered any issues with the product. Pl, call us on +91 8976023799 to register your concerns. Our service engineer will schedule a video call to understand the problem and provide appropriate solutions or he/she will initiate the replacement
ASSOCIATION WITH TRACKY
Tracky is a brand under the ownership and operation of DrStore Healthcare Services India Pvt Ltd. Consequently, DrStore owns the responsibility for the comprehensive management and administration of the Tracky platform.
